ASHA Community Help Guide

Frequently Asked Questions

Who can join the ASHA Community?
Participation in the ASHA Community is restricted to ASHA and NSSLHA members, as well as International Affiliates and ASHA Associates.

I have been subscribed to a Discussion?  How do I change my email notification settings?
You can manage your subscriptions settings using your Email Notifications page.  You have the option of unsubscribing completely or changing your subscription to real-time or daily digest.

How do I access the ASHA Community from my mobile device?
You can access the ASHA Community two ways from your mobile device. You can use your internet browser or the ASHA Community Mobile App.  To use the mobile app, search for "ASHA Community" in your mobile device's app store.  Download the app then log in with your ASHA username and password.

Is there an option to subscribe to a weekly digest?
Not at this time. We double-checked with our community site vendor and they do not have plans for adding a weekly digest (even though we aren’t the only client that has asked about it). The logic behind that decision is that they want to avoid a scenario where messages get replies a week after they are posted. Their intent is for a more active discussion.

How do I set my privacy settings?
A: You can control who can see any aspect of your profile by editing your My Privacy Settings page.

How do I change my signature?
You can change the signature that shows at the end of your posts and replies on the My Signature page

How do I change my name or contact information?
To update your email address, mailing address, or phone number, go to My Account on the ASHA website. If you need to update your name, please contact the ASHA Action Center at 800-498-2071 (8:30 a.m.–5:00 p.m. EST, Monday–Friday).

How do I change my Areas or Expertise, Primary Employment Facility, Primary Employment Function, and Private Practice information?
A: You can change this information by going to your profile in the ASHA Community. Just click the editing icon located to the right of each of these sections. This will take you to a page where you can update the information.

Why can't I see member email addresses in the directory?
The ASHA Community allows members to contact each other directly on the platform. As such, ASHA has opted members out of displaying their email addresses by default. Members may change this setting and include their email addresses if they wish.

Email addresses are not available for sale. ASHA provides faculty and NSSLHA students with a variety of options for gathering member data for research purposes. However, you may not include any information to the effect that your research project is under the sponsorship of ASHA. ASHA also provides options for companies to promote their products and services to our members.

How do I attain badges and ribbons? 
Badges are earned through a variety of activities including posting to a discussion, adding files to libraries, joining communities, adding contacts, etc. The more you engage in these activities, the more points you earn.

  • Bronze: 1,000 to 1,999 points
  • Silver: 2,000 to 3,999 points
  • Gold: 4,000 to 5,999 points
  • Platinum: 6,000+ points

In addition, ribbons may be earned through volunteer service on an ASHA committee/board/council; contributing to the ASHFoundation and/or PAC; becoming an ASHA Advocate; and participating in an ASHA program.

How can I use email to participate in discussion threads in the ASHA Community? 
Participation in the ASHA Community is restricted to ASHA and NSSLHA members, as well as International Affiliates and ASHA Associates. There are several ways to engage in discussion threads via email:

  • Select Post New Message at the top of the email to post a new message in the Community's Discussion tab. This will create a new Discussion Thread in the Community
  • Select Reply to Group to reply to all members of the Community. This will create a response to the Discussion Thread in the Community
  • Select Reply to Sender to reply to just the poster of that message. This will send a response to the member's "inbox" (it will not appear to all members of the Community)

Getting Started

Thank you for your interest in getting involved in the ASHA Community. It's easy to get started!

  1. Complete your profile
  2. Customize your privacy settings, including your contact preferences.
  3. Search and join Communities.
  4. Find a Community Member by using our directory.

Help Resources

Check out the resources below to set up your profile, post a message, and more.

 NEW Community Experience Tutorial