Conflict Management Webinar


The nature of the work of communication sciences and disorders (CSD) professionals is rife with the potential for conflict with key stakeholders, especially for those who aspire toward leadership roles. Although conflict may never be comfortable, understanding its causes and learning strategies to address it can relieve much of the stress that it triggers. In this webinar, participants will better understand the nature of conflict, potential sources, and strategies to resolve and prevent it..  

Learner Outcomes

  • Describe four major sources of conflict
  • Explain how differences in perception contribute to conflict
  • Identify effective responses to conflict


  • Kevin Nourse, PhD, Nourse Leadership Strategies
  • Alice Waagen, PhD, Workforce Learning
Read the presenter bios and disclosures 

Course Information

CEUs: 0.1 ASHA CEUs Earn CE Credit
Dates: 2017-8/14/2021
Type of Course: Self-study webinar
Instructional Level: Intermediate
Content Area: Related
Intended Audience: Entry and Emerging Leaders

Registration is free for each 1-hour webinar. To earn ASHA continuing education units (CEUs), you must be eligible to earn ASHA CEUs. You must then pay a fee and take a learning assessment. Additionally, you must have paid the annual ASHA CE Registry fee.

Whether or not you decide to earn CE credit, please let us know you watched the webinar (and give us your feedback) by filling out this form.